We are an authorized
Apple service center

We are an Apple Authorized Service Provider

C&C EE OÜ is an official Apple service partner in Estonia with over 30 years of experience. Our service centers are located in Tallinn at Ülemiste Center, Rocca al Mare Center, and Viru Center, and in Tartu at Lõunakeskus and Tartu Kaubamaja.

Our technicians are trained by Apple and use only original spare parts: you can trust us with all your devices.

C&C EE OÜ is an official Apple service partner in Estonia with over 30 years of experience. Our service salons are located in Tallinn at Ülemiste Center, Rocca al Mare Center, and Viru Center, as well as in Tartu at Lõunakeskus and Tartu Kaubamaja.

Our technicians are trained by Apple and use only original spare parts: you can trust us with all your devices.

Your Apple product is in perfect working order again.

C&C experts use Apple-approved diagnostic methods and tools for every repair.

C&C technicians use Apple-approved diagnostics and tools for every repair.

All our repairs are certified and come with an Apple warranty.

How can we help you?

Set up an appointment

Choose the nearest service to you! Alternatively, you can book an appointment with a specialist at one of our service centers.

Check Maintenance
Status

View maintenance status

Check maintenance status

View maintenance status

To check the status of the device maintenance, enter your device's case number and serial number.

Service pricelist

Explore our maintenance services and spare parts price list.

Replacement device

For the duration of the maintenance work, you can obtain a replacement device. For more details on the terms, inquire with the maintenance team.

Send your device with courier

We help resolve your Apple service-related issues without you having to come to us. Courier service costs €2 x 9.90 (round trip).

Contact us

Contact our service team in Tallinn at tallinnhooldus@cec.com and in Tartu at tartuhooldus@cec.com

Find your nearest C&C Service center

Find your nearest Service center

Frequently Asked Questions

Terms and Conditions

To receive the discount, present an ISIC / ITIC card or another document proving student status, such as a study agreement or student card, at the iDeal salon. The student must be at least 18 years old to receive the discount. The discount applies to the marked price of the products, and one individual can purchase one Mac and one iPad with the discount within a calendar year. The offer is valid only in salons on site and for items in stock.

Why Mac?

Take advantage of Apple's versatile solutions in the form of various products and streamline your company's IT solutions. By using AirDrop, AirPrint, HandOff, and Time Capsule, you'll see how easy it is to work very efficiently and mobile-friendly.

MacOS and Windows collaboration
Just like with Windows computers, you can connect your Mac wirelessly or through various ports with printers and the company's internal network. All systems work nicely, and file transfer and using the same or similar programs function excellently. Additionally, Macs can access Microsoft Exchange Server accounts.

You can use Microsoft Office software you're already familiar with
By using a Mac computer, you can choose which office software package you want to use. Apple offers the iWork (Pages, Numbers, Keynote) solution completely free, which is very easy to use. It also seamlessly connects your computer with other Apple devices and iCloud. However, if your work requires Microsoft Office software, then Mac also perfectly integrates with solutions like Office 365, providing identical design and functionality you have been using for years.

Investment in a Mac pays off
In case of long-term cooperation, we can offer excellent pricing solutions for Apple products. We are also confident that we can convince you that investing in Apple products truly pays off, and not just because of incomparable ease of use, speed, and durability. Additionally, Mac computers retain their value excellently for many years after purchase.

Applications designed for business
The main idea and emphasis of Mac applications is to provide comprehensive ease of use for performing everyday work tasks. Applications are designed in such a way as to save your time and increase efficiency. Whether it's file synchronization, group calls, or shared contacts and events, MacOS always works quickly and smoothly.

Excellent hardware and an even better user experience
Mac is not just a guaranteed combination of beautiful and exceptional design. It is designed to withstand harsh conditions all day long while always offering 100% performance. Thanks to the aluminum casing, it offers excellent durability combined with minimal dimensions and weight, which you barely even notice.

Because you have an iPhone
The Apple product ecosystem is one of the most advanced solutions in the IT world. Communication between different devices allows you to work quickly and comfortably, without annoying attachments and file sendings.

Why iPad?

Take advantage of Apple's versatile solutions in the form of various products and streamline your company's IT solutions. By using AirDrop, AirPrint, HandOff, and Time Capsule, you'll see how simple it is to work very efficiently and mobilely.

Compatibility with Windows
The iPad integrates smoothly with Windows, offering a user-friendly experience through iCloud and Microsoft 365. Whether it's file sharing or document collaboration, the iPad ensures seamless compatibility with the existing Windows ecosystem.

Compatibility with Microsoft Office
For quality work, the iPad provides a solid platform for Microsoft Office applications. Users can easily create, edit, and share documents while maintaining full compatibility with Word, Excel, and PowerPoint. This makes the iPad an ideal choice for professionals who rely on the Microsoft Office suite for everyday tasks.

Long lifespan and durability
With Apple's world-renowned quality, the iPad boasts exceptional lifespan and durability. Its premium materials and meticulous design ensure a device that withstands the test of time, making it a sensible investment for those who value reliable and long-lasting devices.

Business applications
The App Store offers a variety of business applications specifically designed for the iPad. From project management to finance, these apps increase productivity and efficiency, making the iPad an invaluable tool for entrepreneurs and professionals looking to optimize their workflows.

Ease of use and hardware features
The iPad's intuitive user interface and user-friendly design make it accessible to all user levels. Combined with powerful hardware features, such as Apple Pencil support, high-resolution Retina display, and powerful processors, the iPad offers a smooth and enjoyable experience for both work and leisure.

Because you have an iPhone
If you already have an iPhone, the iPad complements your Apple ecosystem perfectly. Features like Handoff and Universal Clipboard ensure a seamless transition between your iPhone and iPad. This integration enhances the overall user experience, allowing you to effortlessly switch devices while maintaining a unified and interconnected digital environment.

What to do before coming for service?

Remove personal data from the computer or create a separate user account for maintenance work.

Prepare your Apple ID password and turn off Find My iPhone/Find My Mac feature. The Find My iPhone feature is present in all iPhones and iPads. With the iOS 17.3 update, a new feature called Stolen Device Protection was introduced. If this feature is active, FMI will be disabled within an hour. Please remove Find My at least an hour before coming for maintenance. More info: https://support.apple.com/en-us/HT212510. The Find My Mac feature is available in all Macs that have a T2 security chip: iMac Pro, Mac Pro, Mac mini from 2018, MacBook Air from 2018, MacBook Pro from 2018.

Make a backup of the data on your device. Learn how: Mac Backup and iPhone Backup.

If possible, bring the invoice of the device.

How to remove "Find My iPhone" / "Find My Mac"?

Guide to Turning Off Find My iPhone/Mac

What faults/damages are covered under warranty?

If the device has a valid warranty, it covers hardware failures (for example, the computer does not power on, the phone's flashlight does not work, etc.).

The warranty does not cover damages and failures caused by user negligence or usage (for example, if the device falls, liquid damage, etc.).

The warranty can be extended up to four years with our additional warranty service. With the purchase of a new device, you can also purchase our insurance for up to two years – it covers user-caused failures, theft, etc.

I forgot my Apple ID username and/or password. What should I do?

Try to restore by following these instructions or call international Apple Support: 8000 044 333.

What is device exchange and in what cases is it done?

A replacement device is provided if the spare part cannot be replaced, or the device is so damaged that repair is not possible. In the latter case, the entire device module is replaced.

The replacement product, part, or repaired Apple product is covered by the remaining warranty of the original Apple product or a 90-day warranty from the date of replacement or repair, whichever is longer. C&C EE OÜ reserves the right to determine the final repair category.

I bought my Apple device from abroad, does the manufacturer's warranty apply to it in Estonia?

Generally, we can offer warranty repairs for all devices, but we might not be able to service products from certain regions.

Please contact our service center for more detailed information.

If I have purchased iDealCare insurance for my device, can I go to an international Apple store in case of damage or theft?

With iDealCare insurance, you can only approach Estonian C&C (formerly iDeal) salons.

What to do before coming for service?

Remove personal data from the computer or create a separate user account for maintenance work.

Make a backup of the data on your device. Learn how: Mac Backup and iPhone Backup.

If possible, bring the invoice of the device.

How to remove "Find My iPhone" / "Find My Mac"?

Guide to Turning Off Find My iPhone/Mac

What faults/damages are covered under warranty?

If the device has a valid warranty, it covers hardware failures (for example, the computer does not power on, the phone's flashlight does not work, etc.).

The warranty does not cover damages and failures caused by user negligence or usage (for example, if the device falls, liquid damage, etc.).

I forgot my Apple ID username and/or password. What should I do?

Try to restore by following these instructions or call international Apple Support: 8000 044 333.

What is device exchange and in what cases is it done?

A replacement device is provided if the spare part cannot be replaced, or the device is so damaged that repair is not possible. In the latter case, the entire device module is replaced.

I bought my Apple device from abroad, does the manufacturer's warranty apply to it in Estonia?

Generally, we can offer warranty repairs for all devices, but we might not be able to service products from certain regions.

Please contact our service center for more detailed information.

If I have purchased iDealCare insurance for my device, can I go to an international Apple store in case of damage or theft?

With iDealCare insurance, you can only approach Estonian C&C (formerly iDeal) salons.

What to do before coming for service?

Remove personal data from the computer or create a separate user account for maintenance work.

Make a backup of the data on your device. Learn how: Mac Backup and iPhone Backup.

If possible, bring the invoice of the device.

How to remove "Find My iPhone" / "Find My Mac"?

Guide to Turning Off Find My iPhone/Mac

What faults/damages are covered under warranty?

If the device has a valid warranty, it covers hardware failures (for example, the computer does not power on, the phone's flashlight does not work, etc.).

The warranty does not cover damages and failures caused by user negligence or usage (for example, if the device falls, liquid damage, etc.).

I forgot my Apple ID username and/or password. What should I do?

Try to restore by following these instructions or call international Apple Support: 8000 044 333.

What is device exchange and in what cases is it done?

A replacement device is provided if the spare part cannot be replaced, or the device is so damaged that repair is not possible. In the latter case, the entire device module is replaced.

I bought my Apple device from abroad, does the manufacturer's warranty apply to it in Estonia?

Generally, we can offer warranty repairs for all devices, but we might not be able to service products from certain regions.

Please contact our service center for more detailed information.

If I have purchased iDealCare insurance for my device, can I go to an international Apple store in case of damage or theft?

With iDealCare insurance, you can only approach Estonian C&C (formerly iDeal) salons.

What to do before coming for service?

Remove personal data from the computer or create a separate user account for maintenance work.

Make a backup of the data on your device. Learn how: Mac Backup and iPhone Backup.

If possible, bring the invoice of the device.

How to remove "Find My iPhone" / "Find My Mac"?

Guide to Turning Off Find My iPhone/Mac

What faults/damages are covered under warranty?

If the device has a valid warranty, it covers hardware failures (for example, the computer does not power on, the phone's flashlight does not work, etc.).

The warranty does not cover damages and failures caused by user negligence or usage (for example, if the device falls, liquid damage, etc.).

I forgot my Apple ID username and/or password. What should I do?

Try to restore by following these instructions or call international Apple Support: 8000 044 333.

What is device exchange and in what cases is it done?

A replacement device is provided if the spare part cannot be replaced, or the device is so damaged that repair is not possible. In the latter case, the entire device module is replaced.

I bought my Apple device from abroad, does the manufacturer's warranty apply to it in Estonia?

Generally, we can offer warranty repairs for all devices, but we might not be able to service products from certain regions.

Please contact our service center for more detailed information.

If I have purchased iDealCare insurance for my device, can I go to an international Apple store in case of damage or theft?

With iDealCare insurance, you can only approach Estonian C&C (formerly iDeal) salons.

Service Terms

By bringing the device to C&C service, the customer agrees to the following terms:

1. This worksheet and/or identification document serves as a basis for retrieving the device from service.

2. Devices that are out of warranty or have physical/liquid damage are serviced only as paid work (handling fee 19€ for iOS devices and 29€ for Mac devices, applicable also if repair work is not performed), wherein during the service it may:

2.1. Become apparent that the device is so damaged that it cannot be serviced.

2.2. The extent of the damage to the device may change, making it impossible to return it to the customer in its original state.

2.3. New faults may appear on the device, because due to said damages, it is not possible to definitively determine how extensively the device is damaged.

3. Data retention for the client during the service is not guaranteed.

4. The service is not responsible for issues arising from normal wear and tear of consumables (battery) during the service process.

5. The service does not guarantee the preservation of installed cases, screen protectors, films, and stickers on the device during repair work.

6. The client is obliged to pick up the device within one month from the notification that the service work is completed. From the second month onwards, the device is stored at a fee of 1€/calendar day. After the third month, the abandoned device is disposed of to cover the costs of work and storage.

7. In accordance with Apple's requirements, the service may send anonymous diagnostic information about the hardware of the device in service to Apple.

8. To measure the quality of service work, Apple may send a feedback survey to the customer regarding their recent service experience.

9. Repair work and spare parts (including replacement devices) come with a 3-month warranty period. Prices shown in quotations are exchange prices. Exchanged/defective devices and spare parts are returned to the manufacturer after the repair is completed.

10. The service does not disclose client data (including data in devices) to third parties, except when required by law enforcement agencies.

11. When registering the device for service, the client is required to review and agree to the terms of service.

The service provider is C&C EE OÜ

By bringing the device to C&C service, the customer agrees to the following terms:

1. This worksheet and/or identity document is the basis for receiving the device from maintenance.

2. A device that is out of warranty or has physical/liquid damage is only serviced as paid work (handling fee 19€ for iOS devices and 29€ for Mac devices, applies even if no repair work is performed), in which case during maintenance:

2.1. It may become apparent that the device is damaged to such an extent that it cannot be serviced.

2.2. The extent of the damage to the device may change, making it impossible to return it to the customer in its original condition.

2.3. New malfunctions may occur in the device, as it is not possible to clearly determine the extent of the damage due to the mentioned issues.

3. Retention of customer data is not guaranteed during the maintenance work.

4. The maintenance does not take responsibility for problems arising from the normal wear and tear of consumable items (battery) during the maintenance process.

5. The maintenance does not guarantee the preservation of cases, protective glasses, films, and stickers installed on the device during the repair work.

6. The customer is obliged to pick up the device within one month of being notified of the completion of the maintenance work. From the second month, the device is stored for a fee, at a rate of 1€/calendar day. After the third month, the abandoned device will be disposed of to cover service and storage costs.

7. According to Apple's requirements, maintenance may send anonymous diagnostic information about the hardware of the device being serviced to Apple.

8. To measure the quality of the maintenance work, Apple may send the customer a feedback survey regarding their recent maintenance experience.

9. A 3-month warranty period applies to repair work and spare parts (including replacement devices). The prices shown in the quotations are exchange prices. Replaced/defective devices and spare parts are returned to the manufacturer after the repair is completed.

10. Maintenance does not disclose customer data (including data in devices) to third parties, except when required by law enforcement agencies.

11. When registering the device for maintenance, the customer is required to familiarize themselves with and agree to the maintenance terms and conditions.